OCEAN SALES DELIVERY, RETURNS AND REFUNDS

Delivery Methods, Standards and Dates

Ocean Sales Ltd. uses Canada Post within Canada and UPS in the USA for package delivery services. Signature verification of delivery will be required. Our service method will be Canada Post Expedited Parcel or UPS ground, which will provide a guaranteed arrival of 3-5 business days (for most locations) from the date of shipment. Ocean Sales Ltd. endeavors to fulfill online orders within 48 hours of receipt.

FREE SHIPPING EVENTS:

Free shipping applies to shipping within Canada and the USA, but does not include: Hawaii, Alaska, Puerto Rico and most areas of the three Canadian Territories. Shipping will be processed as Canada Post Expedited Parcel or UPS Standard (despite options we are not able to disable on the website at this time). Free shipping will be applied by entering the designated promo code and applies to purchases over $50 before tax. Free shipping events cannot be combined with any other offers. Parcels will be shipped, upon receipt of a complete paid order, the next business day. 

Return/Refund Policy

All Ocean Sales Ltd. products which have been purchased online, have a 30-day risk free trial period.  Within 30 days of purchase, product may be returned, with your receipt, for a full refund of the purchase price.  Purchasers shall incur the cost for shipping the item(s) to our offices.  Any concerns or complaints regarding our products should be directed to our toll free line, 1-800-668-1966 or by emailing info@oceansales.ca.

Our Address, Telephone Numbers & Hours of Operation

EMAIL info@oceansales.ca

CANADA

TF 1-800-668-1966

Calgary local 403-276-9772

Mon-Thur 8:30am-5pm MT Friday 8:30am-4pm MT Closed weekends & holidays

176 Country Hills Lndg NW Calgary, AB Canada T3K 5P3

_________________________________________

USA

TF 1-800-605-6046  

USA local 360-357-9075

Mon-Thur 8:30am-5pm PST Friday 8:30am-4pm PST Closed weekends & holidays