Current Opportunities

CUSTOMER SERVICE/OFFICE ASSOCIATE | Duties + Responsibilities

- Answering phones, screening and directing calls

- Processing online and in-person orders, including packaging shipments

- Booking couriers/printing waybills

- Making labels, processing mail, faxes, filing, and other clerical duties

- Welcoming walk-in customers and providing detailed product support

- Answering calls and emails regarding customer challenges/returns, purchases, and our consumer product lines

- Other support duties as required

The ideal candidate will possess:

- Two+ years of office and/or customer service experience

- Professional communication skills - French is an asset as we serve many French speaking customers across Canada

- Good MS Office skills - Word, Excel, Outlook

- Excellent written communication i.e.: email composition

- The ability to type 50+ WPM

- Be good with numbers: processing payments via CC, debit or cash and issuing retail invoices

- Have a great ability to problem solve and truly help customers, providing first class customer service

- Be flexible in nature - you love to help people

We are open Monday to Friday 8:30am to 5pm and we close one hour early on Fridays! Our location is bus accessible but we also have free parking on-site for those who drive. We offer competitive compensation, 3 weeks of paid vacation, as well as benefits. If this role sounds of interest to you, we encourage you to apply by emailing us. 

We thank all interested applicants; however, only those short-listed will be contacted.

WAREHOUSE ASSOCIATE | Duties + Responsibilities

- Collaborate with team to ensure stock, supplies are ready for shipping out to trade shows, and other venues

- Load and prepare skids of product (including packaging/labelling) and equipment for high volume shipments across Canada

- Assist in unloading containers as they come in

- Help fulfill online orders when required

- Monitor equipment conditions and update Manager of any damaged items (identify issues before they become a problem; low supplies, damaged trade show booths, etc.)

- Repair product and booth materials (once trained) and assist in building components

- Use a lift, pallet jack, dolly, power tools, and other warehouse equipment

- Other duties as required, as we are a mid sized company - we wear many hats and assist other team members when and where it is required. If we are in a slower season, one may find themselves washing company vehicles or doing some landscaping. We are always busy!!

The ideal candidate will possess:

- Ideally two+ years of warehouse experience

- Be physically fit with the ability to lift repetitively and stand on your feet for long periods of time

- Have accurate record keeping skills (good with numbers and product codes)

- Can use a variety of light power tools

- Be flexible in nature; our core business hours are M-F, however, occasional weekends and evenings may be required

- Positive attitude and team player (we like to work hard and have fun while doing so)

- Solid communication skills (verbal and written)

We are open Monday to Friday 8:30am to 5pm and we close one hour early on Fridays! Our location is bus accessible but we also have free parking on-site for those who drive. We offer competitive compensation, 3 weeks of paid vacation, as well as benefits. If this role sounds of interest to you, we encourage you to apply by emailing us. We thank all interested applicants; however, only those short-listed will be contacted.

TRADE SHOW or RETAIL DEMONSTRATOR | Duties + Responsibilities

- Demonstrate and educate consumers about one of our products and its features

- Cross-sell and up-sell accessories where applicable

- Answer consumer questions

- Monitor booth inventory and regularly communicate with our head office

We are looking for someone with:

- Retail and/or sales experience

- Positive energy with a go-getter attitude

- The ability and willingness to travel to different show locations

- The love for the thrill of closing a sale and controlling your own income

If you are you seeking work commitments of 2-13 days, multiple times per year, this could be the ideal role for you!  Perhaps you work in an industry such as film and TV and need well-paying gigs to fill the gaps, or you are semi-retired and don't always wish to work (but love (even miss) the thrill of closing high-volume sales). We also have rotating opportunities for retail special events at top locations across Canada. These roles offer you uncapped earning potential in a trade show/special event work environment. 

If this unique opportunity of interest to you, we encourage you to apply by emailing us. We thank all interested applicants; however, only those short-listed will be contacted.