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Contact Information, Return Policy, Delivery Information, Legal Terms and Privacy Policy


Our Address, Telephone Numbers & Hours of Operation

info@oceansales.ca
CANADA TF 1-800-668-1966
Calgary local 403-276-9772
Mon-Thur 8:30am-5pm MT
Friday 8:30am-4pm MT
Closed weekends & holidays
176 Country Hills Lndg NW
Calgary, AB Canada T3K 5P3

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USA TF 1-800-605-6046  
USA local 360-357-9075
Mon-Thur 8:30am-5pm PST
Friday 8:30am-4pm PST
Closed weekends & holidays
 

Delivery Methods, Standards and Dates

Ocean Sales Ltd. uses Canada Post within Canada and UPS in the USA for package delivery services. Signature verification of delivery will be required. Our service method will be Canada Post Expedited Parcel or UPS ground, which will provide a guaranteed arrival of 3-5 business days (for most locations) from the date of shipment. Ocean Sales Ltd. endeavors to fulfill online orders within 48 hours of receipt.

 

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Terms/Conditions

Use of the Ocean Sales Ltd. website for the purposes of gaining knowledge about our products and/or services or for carrying out financial transactions is subject to the following terms of use:

As a visitor to our site, you assume liability in the knowledge that usage of websites can be inherently dangerous and possibly subject to computer, systems and/or network failures as well as viruses, Trojan horses etc.. While Ocean Sales Ltd. takes every precaution to provide safe and confidential transactions with the information you provide to us, it is understood that you agree to use this website at your own risk.

 

Privacy Policy/Legal

Ocean Sales Ltd. respects your privacy. Any personal information you provide to us including your name, address, telephone number, email address and credit card information will be protected and not released, sold or rented to any entities or individuals. This information will be used for the purposes of providing our products and services to you only as you have requested. Your contact information may also be used to notify you about updates to our website or for marketing purposes. Ad-Servers: Ocean Sales Ltd. does not partner with or maintain relationships with any Ad-Server companies. Upon request, we provide site visitors with access to all information (including proprietary information) that we maintain about them. Also upon request, site visitors are afforded the opportunity to have factual inaccuracies corrected with regard to their personal information.

 

Return/Refund Policy

All Ocean Sales Ltd. products which have been purchased online, have a 30-day risk free trial period.  Within 30 days of purchase, product may be returned, with your receipt, for a full refund of the purchase price.  Purchasers shall incur the cost for shipping the item(s) to our offices.  Any concerns or complaints regarding our products should be directed to our toll free line, 1-800-668-1966 or by emailing info@oceansales.ca.