Return Policy, Delivery Information, Legal Terms and Privacy Policy
Delivery Methods, Standards and Dates
Ocean Sales Ltd. uses Canada Post for package delivery services. Signature verification of delivery will be required. Our service method will be Canada Post Expedited Parcel which will provide guaranteed arrival at 3-5 business days from date of shipment. Ocean Sales Ltd. endeavors to fulfill online orders within 48 hours of receipt.
Our Address and Telephone Numbers
Ocean Sales Ltd. 176 Country Hills Landing NW Calgary, Alberta T3K 5P3 Canada Toll Free Phone: 1-800-668-1966 Calgary Local Phone: 403-276-9772 Calgary Local Fax: 403-276-1120
Terms/Conditions
Use of Ocean Sales Ltd. website for the purposes of gaining knowledge about our products and/or services or for carrying out financial transactions is subject to the following terms of use. As a visitor to our site, you assume liability in the knowledge that usage of websites can be inherently dangerous and possibly subject to computer, systems and/or network failures as well as viruses, Trojan horses etc. While Ocean Sales Ltd. takes every precaution to provide safe and confidential transactions with the information you provide to us, it is understood that you agree to use this website at your own risk.
Privacy Policy/Legal
Ocean Sales Ltd. respects your privacy. Any personal information you provide to us including your name, address, telephone number, email address and credit card information will be protected and not released, sold or rented to any entities or individuals. This information will be used for the purposes of providing our products and services to you only as you have requested. Your contact information may also be used to notify you about updates to our website or for marketing purposes. Ad-Servers: Ocean Sales Ltd. does not partner with or maintain relationships with any Ad-Server companies. Upon request, we provide site visitors with access to all information (including proprietary information) that we maintain about them. Also upon request, site visitors are afforded the opportunity to have factual inaccuracies corrected with regard to their personal information.
Return/Refund Policy
All Ocean Sales Ltd. products which have been purchased online, have a 30-day risk free trial period. Within 30 days of purchase, product may be returned, with your receipt, for a full refund of purchase price. Purchasers shall incur the cost for shipping the item/s to our offices. Any concerns or complaints regarding our products should be directed to our toll free line, 1-800-668-1966.
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